In Web Shop, you can purchase game currencies at lower prices, find some special offers, and claim free rewards. Moreover, there’s a variety of payment options available, allowing you to choose the most convenient one for your purchases.

You can claim the rewards for your purchase in the In-Box. To open it, you can tap the menu button in the top right corner of the screen and select ‘Mail Inbox’. When you make a purchase, the letter with the rewards will appear in your In-Box. If you experience a delay, please restart the game with a stable internet connection.

If you need assistance with your purchase or wish to request a refund, contact Xsolla Customer Support.

If you have a game-related question, you can contact the Idle Outpost support team by opening the game, tapping on the menu button in the top right corner of the screen, and then tapping on Support.

Then, follow the chatbot's guidelines to gather the information that will help our team provide you with the best assistance.

If you can’t open the game and contact Support from there, you can email idleoutpost@appquantum.com and describe the situation you encountered, and our team will do their best to help you.

Web Shop is provided by our partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of compliance with the Payment Card Industry Data Security Standard. Therefore, all payments made on Web Shop are completely secure.

Web Shop currently accepts payments via most popular credit/debit card brands and e-wallets. You can view all available payment options on the payment page.